DSG Skincare – Privacy Policy

Effective Date: January 1st 2026

Thank you for choosing DSG Skincare. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services (“Site”).

Please read this policy carefully. By using our Site, you agree to the terms described below.

Information We Collect

We may collect the following types of personal information:

📌 Personal Data You Provide

Name, email address, shipping address, billing address, phone number
Order information, payment details (processed securely by third-party payment processors)
Customer service communications and support inquiries

📊 Automatically Collected Information

IP address, browser type, device information, operating system
Website usage data (pages visited, time spent on pages, referral source)
Cookies and similar tracking technologies that help personalize your experience and enable analytics

We collect this information so we can fulfill orders, communicate with you, optimize our Site, and provide customer support.

How We Use Your Information

We use personal information for purposes including:

Order Fulfillment: Processing purchases, delivering products, and providing order updates.
Customer Service: Responding to customer inquiries and support requests.
Marketing & Promotions: With your consent, sending promotional emails and offers (you may opt out at any time).
Analytics & Site Improvements: Understanding how users interact with our Site and improving functionality.

Cookies & Tracking Technologies

Our Site uses cookies, web beacons, and similar technologies to:

Remember your preferences
Enable shopping cart functionality
Measure Site performance
Tailor advertisements and personalize your experience

Most browsers accept cookies by default. You may disable cookies through your browser settings, but this may affect your experience on our Site.

Third-Party Services & Sharing

We may share your information with:

Service Providers: Companies that help with order processing, shipping, payment processing (e.g., Shopify, Stripe, PayPal).
Analytics & Advertising Partners: Tools that help improve our marketing and Site performance.
Legal Authorities: When required by law, or to protect our rights and comply with legal processes.

We do not sell your personal information to third parties.

Links to third-party sites or services may be present on our Site. We are not responsible for the privacy practices or content of those sites. You should review their privacy policies directly.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements, or as otherwise required by applicable law.

Your Rights and Choices

Depending on your jurisdiction, you may have the following privacy rights:

Access: Request a copy of personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request that we delete your personal information.
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights or make a request, contact us using the details below.

Children’s Privacy

Our services are intended for users aged 13 or older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can promptly delete it.

International Data Transfers

If you are accessing our Site from outside the United States, your data may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using our Site, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted with an updated effective date.